What non-fiduciary duties do real estate agents owe to customers?

Real estate agents owe non-fiduciary duties to customers primarily in the form of honesty and fairness. This means that while the agent is not representing the customer with the same level of loyalty that they would a client, they are still required to be truthful and treat all parties involved in the transaction fairly. This duty supports ethical conduct in dealings and helps to foster trust among customers, clients, and the public.

Honesty insists that agents accurately represent properties and their features without misrepresentation, ensuring that customers make informed decisions. Fairness mandates that agents act impartially, providing equal service to all parties, and avoiding any deceitful or unfair practices in transactions.

In contrast, the other choices involve duties typically associated with fiduciary relationships, which are not applicable in the context of non-fiduciary duties owed to customers. For instance, accountability and fidelity are integral to the agent’s responsibilities toward their client but do not extend to customers. Similarly, confidentiality and obedience relate to the agent's obligations to their clients. Diligence is another characteristic of fiduciary duty aimed at actively working for the client’s best interests. Hence, honesty and fairness stand out as the appropriate non-fiduciary duties in this scenario.